Troubleshooting and Support
Contacting Support
If you cannot resolve the issue using the help articles, contact the HazView Support Team. General issues: Access the support desk and ticket features at https://support.hazview.com For general information calls are available during business hours. ...
Online Help Resources
Step 1. Accessing Online Support Select the Help or Support icon from the main screen (Figure 19). This opens the HazView support area with guides and FAQ content. Figure 19 – The support desk, internet connection and data syncing status Step 2. Use ...
Immediate Checks
If the app isn't updating, the first steps are to: Confirm you have network coverage and offline mode is not engaged Refresh the page or close and reopen the app Most issues can be resolved quickly by checking connection status, refreshing the app or ...